customer success

The Arridia Group runs worry-free payroll with Wrapbook

“Worry Free Productions” | The Arridia Group

Overview

The most important element of any production? People. Behind all the equipment, logistics, and technology that underpins a successful shoot, it’s people who turn a vision into reality. Nobody understands this better than The Arridia Group.

Based in Chicago, the full-service production company is committed to making production worry-free for its clients by combining unparalleled service with over a decade of filmmaking expertise.

When Hannah Soto founded The Arridia Group (originally named Grey House Productions) in 2014, she wanted to change the culture of commercial production for the better by building a company that put people first. And as the company’s grown from a one-person operation into the production force that it is today, she’s done just that. Not only has The Arridia Group managed to serve an impressive roster of clients—with work for top brands like Aflac, Nike, Google, and Marriott, to name a few—they’ve also cultivated an empathetic, human-centric approach to production.

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The Problem

Whether they’re working in Chicago, Los Angeles, Italy, Glasgow, or anywhere else across the globe, The Arridia Group’s commitment to hospitality means they seamlessly manage hundreds of moving pieces while proactively addressing their clients’ needs. Their old payroll service, however, wasn’t able to keep up—and regularly failed to meet even their most basic payroll needs.

The Arridia Group’s previous payroll provider used old-school physical payroll paperwork. For a company simultaneously running multiple productions around the world, this proved nearly unworkable. It made communication more difficult for producers who didn’t have the luxury of sharing a single location where they could store physical paperwork. Not only did that make it more difficult, it also potentially compromised the security of confidential personal information.

When The Arridia Group’s provider finally transitioned to an online system, the team found the interface clunky, confusing, and inefficient. To learn to use the system, producers and payroll coordinators had to sit through a lengthy one-on-one training session, and even afterwards, navigating the software was still cumbersome.

If all that wasn’t frustrating enough, The Arridia Group also had to wait days, if not weeks, for each payroll to get approved by their paymaster, a process which slowed down payments and frustrated crew.

“If a producer needed to take unexpected leave, or a freelance coordinator wasn't available and I needed to step in, I would have absolutely needed to go through all that training and get a lot of support… and that's just time not well spent.”

The Arridia Group has earned a reputation for industry-leading hospitality. With Wrapbook, they can focus even more of their energy on clients, using an intuitive and integrated payroll solution that helps manage onboarding, payroll, reporting, and compliance seamlessly and securely.

“Wrapbook is better for the bottom line. It's better for the timeline, for efficiency, for readability.”

The Solution

After switching between a few traditional payroll providers and experiencing the same frustrations, Soto finally decided to try Wrapbook, a payroll solution that is as dedicated to hospitality as The Arridia Group.

“We planned a number of days just to process payroll. Now we do it in three clicks.”

Soto is thrilled at how easy it is to use Wrapbook. Onboarding crew is painless, and both employees and freelancers can securely upload documents, fill out digital timecards, and track the progress of their payments on Wrapbook’s desktop interface or mobile app. Administrators can see their entire payroll history in one place and instantly generate wrap reports, drastically cutting the time it takes The Arridia Group to wrap each project.

Best of all, crew get paid on time. With no need to wait on a 9-to-5 paymaster, Soto and her team can run payroll with just a click—24/7. Not to mention the lack of physical paperwork reduces the Arridia Group’s environmental impact, a huge plus for the team’s commitment to eco-friendly, sustainable production.

“Wrapbook has solved problems that were annoyances before and now are critical.”

Wrapbook’s iOS app makes everything easier for crew

With Wrapbook’s iOS app, The Arridia Group’s crew can easily onboard to a new project and fill out digital timecards in just minutes—even from set. With the power of payroll in their pockets, crew no longer waste time filling out paperwork, nor do they need to cart around stacks of burdensome paperwork. Best of all, crew can track their payments right from the app.

Project dashboard streamlines payroll and reporting

Wrapbook’s project dashboard allows producers and administrators like Soto to view their entire payroll history at once. Not only that, Soto and her team can approve timecards with just click, and generate detailed payroll reports on demand. Plus, with custom notifications for her producers, everyone can see when a worker hasn’t completed onboarding—so everything’s squared away before the cameras start to roll.

Business Impact

Wrapbook saves The Arridia Group days on every project. That’s time producers can now spend bidding on new projects and planning for their next shoot, instead of processing payroll.

“It's profound how easy it is because it saves time for crew, time for a coordinator, number of days for clients on the budget.”

The Future

As The Arridia Group looks towards the future, Soto and her team are excited to continue growing the company while reshaping the culture of the industry by making it more conscientious and responsive to the needs of clients and crew.

With Wrapbook to take care of all of The Arridia Group’s payroll, reporting, and compliance needs, Soto can focus her attention fully on achieving the company’s mission to “humanize how the industry produces content.”

Crew shot from a project shooting six spots in IL and CA.

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