About the author
The Wrapbook Team

The Wrapbook Team consists of individuals who are thrilled about building modern software tools for creators. We’re a team of compassionate and curious people dedicated to solving complex problems with sophisticated solutions. You can find us across the U.S. and Canada.

Follow the Wrapbook Team

Disclaimer

At Wrapbook, we pride ourselves on providing outstanding free resources to producers and their crews, but this post is for informational purposes only as of the date above. The content on our website is not intended to provide and should not be relied on for legal, accounting, or tax advice.  You should consult with your own legal, accounting, or tax advisors to determine how this general information may apply to your specific circumstances.

Last Updated 
December 9, 2024
Get Started

Payroll and accounting, on demand. Book a demo to see Wrapbook in action.

Get Pricing

We are about to turn the page on another year. 

Throughout 2024, the entertainment industry has been in a state of transition. With it, production finance and accounting teams have faced tighter budgets, more scrutiny, and greater uncertainty. Never before have they been asked to do so much with so little.

In response, Wrapbook has emerged as a force multiplier, enhancing the efficiency, accuracy, and output of these teams without adding to their labor efforts or costs. Here’s a closer look at how production finance and accounting teams leveraged Wrapbook in 2024 to elevate their workflows and achieve better results. 

Already using Wrapbook? Keep an eye out for your personal Wrapbook Wrapped, coming soon!

Speed

Wrapbook accelerates payroll processing and simplifies workflows for everyone on set, saving valuable time for production teams and crew alike.

Just minutes to set up a project

Creating a project with some providers can be time-consuming, but production finance and accounting teams enjoy a swift, friction-free process with Wrapbook. 

As of 2024, the average time to create a project is under 10 minutes, allowing you to get up and running with ease.

Onboard new and existing workers quickly

For the 85,443 new and returning workers onboarded onto Wrapbook projects in 2024, the median onboarding time was only three minutes

Production finance and accounting teams enjoyed a seamless experience that streamlined processes for both their departments and the cast and crew, ensuring efficiency and ease for everyone involved.

Calculate non-union payroll in seconds

WIth our next-gen tech, payroll accountants can calculate their non-union payroll in just two seconds, enabling them to review and process payments without the back-and-forth with the payroll company.

Collaboration: Uniting teams & building community

Wrapbook brings all production teams together in one system, helping to wrap projects on budget and in line with compliance needs. This unified approach has fostered a loyal, engaged customer community. Here’s how:

Majority of crew has experience with Wrapbook

In 2024, 60% of crew members invited to any new Wrapbook project had an existing profile, making re-hiring crew fast, re-onboarding seamless, and getting projects started a breeze for productions.

Launching the production accountant community, Room Tone

To further support and foster production finance and accounting professionals, Wrapbook launched Room Tone, an exclusive Slack community with more than 750 current production accountant members and growing. 

We are proud to provide this dedicated online space where professionals can connect, collaborate, and advance their careers. Room Tone also offers early access to Emily Rice’s The List, the most trusted job board for production accountants, assistants, and clerks, now fully hosted on Wrapbook.

Elevating concierge customer service 

We’ve completely reimagined the industry’s typical reactive service model—one that’s crisis-oriented and slow—to a proactive experience that’s focused on continuous engagement, with monthly roadmap reviews, and rapid resolution. Here’s how…

Average phone support wait time is just seconds

Wrapbook’s Support Team is just seconds away—48, to be exact. With an average wait time of only 48 seconds to speak to a live person on phone, we’re here to deliver rapid resolution, every time.

High ratings by real users

G2, a peer-to-peer review platform, evaluates products and vendors based on customer feedback and market presence, counting industry leaders like Adobe, Google, Microsoft—and Wrapbook—as clients.

With a 4.8 out of 5 rating, Wrapbook stands out among outdated accounting systems and decades-old payroll services. According to clients who switched over from other providers, “What truly sets Wrapbook apart is its user-friendly interface, ease of learning, and commitment to resolving any issues promptly.”

World-class Net Promoter Score (NPS) 

The Net Promoter Score (NPS) gauges customer loyalty and satisfaction, with scores ranging from -100 to 100. According to Bain and Company, anything above 80 is world-class. Wrapbook’s NPS of 82 not only places us in this top tier but also reflects our commitment to continuously enhancing customer satisfaction as we empower teams to achieve more. In comparison, companies such as Starbucks and Amazon had NPS scores of 77 and 73, respectively.

High Customer Satisfaction Score (CSAT)

Customer Satisfaction Score (CSAT), as defined by Qualtrics, measures customer satisfaction on a scale of 1 to 5 based on direct feedback. Wrapbook’s CSAT of 4.5 reflects our strong commitment to quality and fuels our drive to elevate customer satisfaction even further in the coming year.

Engineered for rapid innovation 

Since inception, Wrapbook has set a new pace for product development without sacrificing quality, providing production finance and accounting teams with the features necessary to achieve success faster. 

Hundreds of new product enhancements

In 2024 alone, over 175 customer-facing enhancements were released in Wrapbook. Some of those launches include:

Near-constant system reliability—you can count on us

Wrapbook prioritizes payroll accuracy, data integrity, and dependable service, instilling confidence in our customers' decision-making and collaboration. 

Our 99.9% uptime—a measure of system reliability and availability—demonstrates to our customers that they can depend upon our platform uninterrupted for their needs. This reliability remains a cornerstone as we move into 2025.

Seamless integrations to corporate accounting solutions

In 2024, Wrapbook seamlessly integrated 12,476 payroll runs with leading corporate accounting solutions such as Sage Intacct, Acumatica, QuickBooks Online, and Oracle NetSuite. This translates to countless hours saved from manually rekeying payroll data into a company's corporate accounting solution. 

Wrapping up

Wrapbook’s milestones of 2024 demonstrate how production finance and accounting teams can be empowered to achieve more, faster, and with enhanced data integrity.

Ready to experience what’s possible?

Run your first project with Wrapbook, collaborate with us on product development, or connect with our vibrant community in Room Tone

Let’s elevate your productions together in 2025 and beyond.

Stay In The Know

Sign up for the Wrapbook newsletter where we share industry news along with must-know guides for producers.

Book a Demo

Meet with a Wrapbook expert to create a plan for your payroll.